FAQs

- PRAKUU is a platform which facilitates the business of maid hiring between accredited recruitment agencies from source countries and licensed Malaysian recruitment agencies (APS). Employers can do all the searching, bookings and payments via PRAKUU.

- The steps are: 1) First, you register via www.prakuu.my 2) Search and book 3) Make booking payment 4) Make 1st payment after booking accepted by Indonesian/Philipines Agent 5) Make 2nd payment after flight or departure is set 6) Received maid from local agent 7) Do FOMEMA and PLKS

- The cost/fees includes the following: 1) PLKS Fee 2) FOMEMA Fee 3) Embassy Processing 4) 90 Days Warranty 5) Insurance For One Year 6) Flight Ticket 7) 90 Days Free Counselling

- The steps are: 1) Submit application to JIM (Jabatan Immigresen Malaysia) 2) JIM to approve and issue the Calling Visa 3) Agent to submit Calling Visa to KBRI (Indonesian Embassy) 4) KBRI to issue approval letter for maid to travel to Malaysia 5) Maid travel to Malaysia

- All immigration applications are done by the APS (Agensi Pekerjaan Swasta).

- Not necessarily. We encouraged employer to book more than 1 maid during the selection process. This is to take into account the possibility of the 1st maid made unavailability due to sickness or some other issues.

- The warranty is for 90 days

- 1 to 1 maid replacement

- Employer can view maid profile in PRAKUU

- Yes, during the 90-day warranty period

- Yes, but sending the maid to the employer will incur an additional cost.

- Expect the arrival between 30 to 45 working days from completion of your documents submission.

- Minimum salary for employer to hire an Indonesian Maid is RM3,000 - Minimum salary for employer to hire a Philippines Maid is RM7,000

- The documents needed are: 1) myKAD 2) EA statement 3) Pay Slip 4) Marriage/Death Cert 5) Child Birth Cert 6) Employment Contract 7) Spouse myKAD 8) Any Other Docs (If Necessary)

- Indonesian Maid is RM1,200 - Philippines Maid is RM1,680

- Our cost are 1) Philippines Muslim is RM12,500 2) Philippines Non-Muslim is RM11,500 3) Indonesian Muslim is RM13,600 4) Indonesian Non-Muslim is RM15,950 (all prices tag are inclusive of FAQ item no 3) * The price may change from time to time without prior notice

- Yes, you can cancel the order, but the booking fee will be forfeited.

- Yes, booking fee is refundable after you successfully completed the FOMEMA/PLKS.

- Yes we also provide the PLKS renewal service for your existing maid.

- Register Clinic and FOMEMA, PLKS and Medical Charges (RM 1,300 for Indonesia. RM 1,350 for Philippine) - Register Clinic and FOMEMA, PLKS and Medical Charges and Fetch and Deliver Maid (RM 1,500 for Indonesia. RM 1,550 for Philippine)